I purchased new a 2016 Starcraft 286 KBS in October of 2015 from a dealer here in Corpus Christi, Texas. I have used this RV a total of ten times. Two weeks ago I noticed during a rainstorm that the front window has a leak!
Then I notice that there is rotten wood across the front under the window.
Dealer and insurance company have denied any help. Starcraft customer service said sorry, out of warranty.
Of course the 2017 model doesn’t have the window across the front.
I have read some reviews and see that there are many others with this same issue.
Contacting customer service at Starcraft has not been satisfactory.
They said that they would be emailing me some information to assist with my problem. This email has yet to hit my in box.
Product or Service Mentioned: 2016 Starcraft Rv Starcraft Autumn Ridge 286Kbs Rv.
Reason of review: Poor customer service.
Monetary Loss: $33000.
Preferred solution: Let the company propose a solution.
I didn't like: Poor quality and the company does not stand behind their product.