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Purchased March, 2017. Brand new.

Used 4 times during summer of 2017. When went to cover in Oct. noticed the seam between the roof and molding had split all the way along the top side. Stabilizer jacks bent, loose support brackets in closets, one wall buckled.

Called the dealer and could not get it in until Nov. 28. As of May, 2018 they still have the camper. Starcraft would not replace the camper - they made the dealer replace the roof and other parts.

Roof was replaced and they are now waiting for a wall panel that has been sent by Jayco twice - twice they sent the wrong panel. Contacted Jayco and they blame it on their vendor. It's all just pass the buck - no one takes responsibility. Brand new camper - still making payments and can't use.

Dealer stated ours was the 2nd Satellite that had this issue.

Roof was cut too narrow during manufacturing process. NEVER BUY A STARCRAFT/JAYCO product.

Product or Service Mentioned: Starcraft Rv Rv.

Reason of review: Damaged or defective.

Monetary Loss: $15000.

Preferred solution: Full refund.

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Anonymous
#1536574

Thank you !! You saved me and cost StarCrap a sale on a new trailer.

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