I bought my StarCraft autumn Ridge October 2017. It has been in the shop three times and each time is been a month or more at the shop. It is under warranty and it seems like the warranty department takes their time and StarCraft parts ship whenever they get ready to...Read more
StarCraft RV - Warranty parts
Want to know where my parts are and why it takes so long to get them
Every time we use it something breaks. List so far: fridge igniter tubes not installed properly, Velcro on seat backs came off, tent bed canvas pulled away from frame, audioVisual Jack's not work, ceiling vent seals detached, molding on bathroom door loose, hinges on...Read more
Purchased March, 2017. Brand new. Used 4 times during summer of 2017. When went to cover in Oct. noticed the seam between the roof and molding had split all the way along the top side. Stabilizer jacks bent, loose support brackets in closets, one wall buckled. Called...Read more
StarCraft RV - Put together badly
The blind in the kitchen would not work. It was the valance that was put up off center. All of the blinds in the RV were not screwed in right and fell down. The table was off center. We fixed ourselves. The dealer was informed and said things happen and the warrante covers it. We have not used it yet. Will find out what else when we do go camping. It is a starcraft autumn ridge outfitter. 24'.
StarCraft RV - Water in the under belly
Thought water membrain under trailer was to keep water out.no leaks from inside the trailer. Tanks have no leaks.thinking water coming from sides and wheelwells.there is no types of membrain any where. On sides or front.this is bad totally wet big time.every thing has got to come out.bought new 5 years ago.u would think they would no by now how to water proof.. sucks
After pulling my camper off of the dealership lot, I had many large bubbles in my flooring. I had to have them cut out and replaced along with replacing the plywood under the bed. While pulling my camper home from getting it fixed, my entire front cap of camper...Read more
I called customer service to if they could do something about a manufacture flaw that ruined the floor. Now in there defense it is a 10 year camper with a story behind it, I was not calling for any monetary compensation , but the original owner got Alzheimer's and the...Read more
Purchased brand new on 7/19 /17 , on 9/17/17 while returning home from my 2nd time using the camper the tail light caught on fire while in tow, causing severe damage resulting a total loss. I brought the unit back to the dealer Camping World where the service tech...Read more
I didn't like
- Poor quality and the company does not stand behind their product
StarCraft RV - Junk/ buyer beware
New camper and nothing but structural problem. Floor torn up to find bent bolts, now the joist is bent and the floor on the slideout is collapsing. No help, poor customer service. This camper is JUNK!!!!!' Making payments on something we can't even use.
I didn't like
- There products
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