StarCraft RV Reviews

Show reviews that mention
starcraft camper warranty dealer water service customer quality autumn ridge autumn
Filter review
Most helpful review
Junior Reviewer
StarCraft RV - Starcraft disappoint!!!!!!!
StarCraft RV - Starcraft disappoint!!!!!!!
StarCraft RV - Starcraft disappoint!!!!!!!
StarCraft RV - Starcraft disappoint!!!!!!!
StarCraft RV - Starcraft disappoint!!!!!!!
StarCraft RV - Starcraft disappoint!!!!!!!
Update by user Apr 15, 2019

Update April 15, 2019. Still dont have our camper back.

It's been in the shop since January. Camping World repaired it and did a terrible job.

We were supposed to pick it up in the middle of March after they said they completed all the repair orders. We went over the...

View full review
View full review
4 comments
#1634071

The link below is all the photos of issues we are having with this camper..... Still waiting on Starcraft.

It's been in the shop for 3 days now. https://photos.app.goo.gl/fBfWJfZESGY3mCK38

View more comments
ID
#1426775 Review #1426775 is a subjective opinion of poster.
Location
Gainesville, Florida
Product
2016 Starcraft Rv Autumn Ridge 339Bhts Rv
Reason of review
Damaged or defective
Preferred solution
I want Starcraft to take back this unit and pay off my remaining balance on my loan!
New Reviewer

Warranty

Purchased a new TT and during dealer inspection the Dometic refrigerator does not work. Dealer is trying to get warranty approval but the refrigerator manufacturer is not responding.

User's recommendation: Who knows, these things happen.

View full review
ID
#2688260 Review #2688260 is a subjective opinion of poster.
Location
Topeka, Indiana
Preferred solution
Replace refrigerator so we can take delivery of the camper.
New Reviewer

False advertising

Update by user Jun 28, 2021

I have been totally ignored by this company. No response whatsoever. They have lost a customer for life.

Original review posted by user May 29, 2021
We purchased what they said was a Flower Pot Stained Glass Agave on April 21. It took a month to arrive, and it is just a cheap piece of colored glass. I can't reach them for a refund.

User's recommendation: DO NOT BUY ANYTHIING FROM THEM.

View full review
ID
#2577225 Review #2577225 is a subjective opinion of poster.
Cons
  • No customer service
Loss
$19
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very bad customer service

I order a dress from this company, which i received and is too small. And they have refused to exchange. I have sent many emails, and i have being told this is my error as i ordered wrong size. Infact i contacted them before i ordered and they themselves recommended the size.

User's recommendation: Dont buy from this company.

View full review
ID
#2513469 Review #2513469 is a subjective opinion of poster.
Loss
$3666
Preferred solution
Full refund
New Reviewer

Goods not received

Its 2 months since I ordered from this company via Instagram. They have not sent the goods and PayPal claim they have proof of delivery so closed the case I had against them. Still no goods. Have asked PayPal if I can see the proof of delivery. Nothing! Bloody sham hong Kong company conning people out of money and not sending the goods. Really angry Angry

User's recommendation: Avoid like the plague.

View full review
ID
#2443701 Review #2443701 is a subjective opinion of poster.
Loss
$28
Preferred solution
Full refund
New Reviewer

Warranty

Hot water doesn't work . Heater not working. Microwave went out.
View full review
ID
#2356041 Review #2356041 is a subjective opinion of poster.
Loss
$18000
Preferred solution
Deliver product or service ordered
New Reviewer
First, as soon as you drive off the lot and they have your money you no longer exist unless you want to pay for something. Had to take our BRAND NEW 2020 unit in for numerous fixes after our two trial runs. On our big trip to Big Bend for 6 weeks the propane regulator...
View full review
View full review
ID
#2324943 Review #2324943 is a subjective opinion of poster.
Location
Middlebury, Indiana
Pros
  • Good for just two people
Cons
  • Range hood light failed
  • Screws falling out propane regulator stopped working
  • Back bumper metal not thick enough
Loss
$43
Preferred solution
Full refund
New Reviewer

Failed components within first year of ownership

Within first 6 months Black water tank sensor indicated full with tank empty. By 1 year mark grey tank indication going bad. 2cd year, radio/cd/dvd player ate a dvd and still can't get out. Now over last weekend while running AC unit was smelling burnt electrical smell and found main fuse in Bkr panel tooo hot to touch and cooling fan has failed. Not even 3 yrs old yet and maybe a total of 1yr occupied usage. AR-ONE MAXX

User's recommendation: Don't buy not all that Starcraft says it is!!

View full review
ID
#2009844 Review #2009844 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Floor sinking in middle of 2017 starcraft launch

Had camper for 3 years now, we started noticing that the floor dead center in the middle of the camper was sinking in,we have a 4 foot long by 3 foot wide low spot in the floor, was told by 3 different mechanics that its a design flaw so now I can't get anyone to give me a decent trade in value until I get it fixed stay away from starcraft products
View full review
ID
#2003394 Review #2003394 is a subjective opinion of poster.
Location
Jenks, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor workmanship

Just over a year the gutters leaked and caused the walls to de-laminate. They were not securely attached and bowed out. Several items inside the camper have come loose. They just used screws into the inner wall sheet ( which is about 3/16nths thick). Air conditioning unit is not big enough to cool the camper. They did not install an air conditioning vent in the bathroom. I love the layout and design of this camper. It looks really sharp and has a closet on the tongue V. The outside closet has an air conditioning duct, but not the bathroom?

User's recommendation: Let the buyer beware.

View full review
ID
#1989892 Review #1989892 is a subjective opinion of poster.
Pros
  • Design and appearance front outside closet
Cons
  • Quality and workmanship
Preferred solution
Let the company propose a solution

I can't believe that there isn't any government agency involved with this. There is for vehicles

I will never by another RV from either starcraft or Jayo .

User's recommendation: Buy a steamline.

View full review
ID
#1923827 Review #1923827 is a subjective opinion of poster.
Location
Gretna, Nebraska

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Do not purchase!

Two years old. Mini comet. Staples together. Horrible unit no craftsmanship whatsoever. Cupboards already falling apart, failing hinges and slider. No resources through manual or dealer. I hate this purchase and regret more than anything I've ever owned. It's all falling apart. The water faucet is made of plastic it isn't even metal. Unbelievable. I'm so angry. I've taken great care of it. It still smells new, but I wish you could see photos of all the places it's actually falling apart. I asked the dealer about several things they acted like it was ok, so I guess you StarCraft it is ok if you can see daylight through the walls and staples are separating everywhere in the structure. I'm really surprised that it didn't fall apart on the freeway. Please do not buy from this company or any of the other junk they make.
View full review
ID
#1731617 Review #1731617 is a subjective opinion of poster.
Cons
  • Poor workmanship
  • Very poor quality
  • Support
Reason of review
Bad quality
Loss
$10
New Reviewer

DON'T BUY STARCRAFT OR JAYCO !!!!!!

I HAVE READ MOST ALL OF THE COMMENTS AND THEY ARE ALL THE SAME!! BUT NOTHING IS BEING DONE TO PROTECT THE CONSUMER!! WHAT A SHAME !! IF I WOULD HAVE KNOWN WHAT I HAVE LEARNED NOW NO WAY WOULD I HAVE GAVE MY HARD EARNED MONEY TO SUCH A POORLY MANAGED COMPANY!!! I HAVE A LONG LIST OF ISSUES WITH MY 2018 STARCRAFT 16KS THAT IS A REPEAT OF ALL THE OTHER FOLKS ON THIS PAGE WHO ALSO GOT TOOK!! WHAT A SHAME
View full review
ID
#1722418 Review #1722418 is a subjective opinion of poster.
Product
2018 Starcraft Rv Satellite Rv
Pros
  • Lightweight
  • Good floor plan
Cons
  • Very very very poor customer sevice
  • Very poor quality
Reason of review
Bad quality
Preferred solution
EXPOSE YOU FOLKS SO OTHER PEOPLE DON'T MAKE THE SAME MISTAKE!!
New Reviewer

I am not sure I love the RV I just overwhelmed with what is happening.

I bought a slightly used Starcraft Autumn Ridge 2015 in 2017 still had drill shavings along walls. But a wonderful layout, beautiful inside and out. The thought was I going to have this for some time Within a year in half 98 % of my roof is collapsing there is a little damage on the bottom one wall And rust appearing on the sides of the outside walls. I really didn't want to give this RV up. I could use some advice,
View full review
ID
#1722249 Review #1722249 is a subjective opinion of poster.
Location
Blairsville, Georgia
Product
2015 Starcraft Rv Autumn Ridge Rv
Reason of review
Bad quality
Loss
$11000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stay away from anything starcraft

StarCraft RV - Stay away from anything starcraft
StarCraft RV - Stay away from anything starcraft
StarCraft RV - Stay away from anything starcraft
StarCraft RV - Stay away from anything starcraft
StarCraft RV - Stay away from anything starcraft
StarCraft RV - Stay away from anything starcraft
Update by user Nov 19, 2019

The water pump barley works and only when it wants. The slide out leaks inside off the roof of it even when closed the gutter are pulling away from camper causing leaks the breaks barley work. The fridge works when it wants and multiple water line leaks first time I used it.

Original review posted by user Nov 19, 2019
Worst company and camper I have ever felt with. There not willing to help. I baught a 2019 27bhu as soon as I pulled it off the lot the endless line of issues began. The thing is a rolling polished turd all windows leak doors leak. Roof seals were bad the slide leaks the filon is bubbled shower wall litter my fell apart. The steps are junk. The cabinet door fell apart just sitting in storage the benches are pulling away from wall the sink finish is just coming off. Beware of these scam artist who make you pay high dollar for complete garbage.
View full review
ID
#1712056 Review #1712056 is a subjective opinion of poster.
Product
Starcraft Rv Camper
Cons
  • Terrible all around
  • Terriable all around
Reason of review
Bad quality
Loss
$25000
Preferred solution
Full refund

Question abt warranty

We bought a new StarCraft trailer. The air conditioner has Hever worked 2 had it in the shop where we bought it twice they said nothing was wrong with it they said they had it down to 30 it still doesn't work we took it in to service somewhere else they called us to tell us that the A/C unit is on backwards. Now California RV is out of business. What can we do
View full review
ID
#1664217 Review #1664217 is a subjective opinion of poster.
Location
Citrus Heights, California
Product
Starcraft Rv Rv Warranty

Brands Related to StarCraft RV

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article